We want you to be satisfied with your indoor plant purchase. If you are not completely happy with your order, please contact us within 7 days of receiving your plants to initiate a return.
To be eligible for a return, plants must be:
To return an item, please contact us at info@organiccandles.world or through our contact page. Provide your order details and reason for return. We will provide you with return instructions.
Once we receive and inspect your returned plants, we will process your refund. Refunds will be issued to the original payment method within 5-10 business days.
| Return Type | Timeframe | Condition |
|---|
Return shipping costs are the responsibility of the customer unless the return is due to our error or a damaged product.
If you receive damaged or defective plants, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund, including return shipping costs.
If you have questions about returns or need assistance, please contact us at info@organiccandles.world or through our contact page.
← Back to HomeWe use cookies to enhance your browsing experience. By continuing to use our site, you agree to our use of cookies. Learn more